Shipping & Return Policy

 

***There might be some delay because of covid-19.***

 

Shipping

We got you! But for now, we only ship in Canada

  • Free shipping on orders over + $100 CAD
  • Flat rate shipping under $100 CAD is $10 CAD 
  • If your delivery address is in Greater Montreal, choose "Milk and Plant Delivery in Montreal". We will deliver it directly to your address for $10 flat within 24 hours. We encourage you to mix and match milk and other products.

 

Pick-up in store

  • It is possible to pick up in store by choosing ''Store Pickup'' when you checkout. You can stop by at our café 1800 McGill College Avenue in Downtown Montréal. It is also free of cost. Please contact us at info@leaveshouse.com before coming in store.

 

Cosmetic return policy

Brands include: Bkind, Etymologie, Buck Naked & Skin Essence.

Due to the nature of the products, we cannot accept any returns or process exchanges.

 

 

Returns policy

It is okay to change your mind. As we want to offer the best experience possible for you, please email us at info@leaveshouse.com including your order number before return an item. We will assist you to our best of our capabilities.

Before buying a product, we encourage you to do so without thinking of returning it. It is certainly possible to make a return but please noted that it is more difficult for us afterwards to resell a return product.

If you are unhappy with your purchase you have 30 days to return your order. Items can be returned for an exchange or refund, provided they are returned unused, unworn, unwashed and undamaged. Returns must include original packaging. We will not accept orders purchased from other boutiques.

There are two ways to return your item(s):

  • If you wish to use a shipping method for returning a product, you will be responsible for shipping and handling charges. We understand that this can be restrictive for some of you. At this moment, as a business, we can't afford free shipping returns for everyone. However, please be assure that when the time comes and the moment we will be able to handle free customer returns, we will do it.
  • You can always stop by at 1800 McGill College Avenue to avoid these fees. On appointment only! You can contact us by email at info@leaveshouse.com.